Contact Us
We want to hear from you. Our offices are located in a suburb of Kansas City in the middle of the USA. If you are in the area, please stop by. For specific inquiries regarding technical support, warranty or service, please use the links on this page. Our hours are Monday - Friday 9am - 4pm CST.
TECH Support
Need to discuss a setup or troubleshoot an issue?
We got you! Hit that email button or give us a call!
Visit FAQ’s / Documents View Troubleshooting Form
Surface Product Selector
Phone: +1 (913) 390-6939 Option 1
Chat: Use the chat function in the lower right corner of the page.
Warranty / Service
Have a question regarding a service return?
You can click below to connect with the right people.
Phone: +1 (913) 390-6939 Option 2
Chat: Use the chat function in the lower right corner of this page.
SALES Orders
Looking for availability, status of an existing order
or to make changes to an existing order?
Phone: +1 (913) 390-6939 Option 2
Due to technical issues, phone support is limited and
call wait times may be longer than normal.
Commercial and industrial
Need a brushless DC motor and controller
solution for your commercial or industrial project, we can help.
Phone: +1 (913) 390-6939 Option 2
RESELLER OPPORTUNITIES
For reseller inquiries, more information can be found here
Castle Creations Application for Account.
sponsorship/event DOnations
FEEDBACK
Have some feedback? Good or bad, we want to know.
MAILING ADDRESS
Castle Creations
540 N. Rogers Rd.
Olathe, KS 66062